The FreeStyle Libre 3 is a continuous glucose monitor that may be recommended by our veterinary team to help track glucose trends in diabetic dogs and cats at home.
A continuous glucose monitor, or CGM, is a small sensor that sits on the skin and measures glucose in the fluid beneath the skin. Instead of doing repeated blood glucose checks throughout the day, the sensor sends glucose readings to a compatible phone app.
In pets, this can help us better understand glucose patterns at home, where pets are usually less stressed than they are in the clinic. It may help identify trends such as high glucose, low glucose, overnight drops, or changes after meals and insulin.
Please review these steps before your pet’s sensor placement appointment. Having the app ready ahead of time helps the appointment go more smoothly.
Please download the FreeStyle Libre 3 app before your pet’s appointment unless our veterinary team gives you different instructions.
Follow these screenshots to help ensure your FreeStyle Libre 3 system is set up correctly and sharing data with Healthy Paws.
Download the FreeStyle Libre 3 app from the Apple App Store or Google Play Store.
Create your Libre account using an email address you check regularly.
Allow Bluetooth, notifications, and other requested permissions so the sensor can communicate with your phone.
Tap "Start New Sensor" and scan the sensor after it has been placed on your pet.
Connect your account to LibreView and accept any sharing invitation sent by Healthy Paws.
Monitor glucose trends and ensure data is uploading successfully for veterinarian review.
Screens shown may vary slightly depending on your phone model, operating system, and app version.
Low glucose can be serious. If your pet is showing concerning symptoms, do not wait for the app to correct itself. Call our clinic or an emergency veterinary hospital.
| Problem | What to Try |
|---|---|
| The app will not download. | Check your internet connection, phone storage, app store login, and phone compatibility. |
| The app says the phone is not compatible. | You may need a different compatible phone or reader. |
| The sensor will not start. | Make sure you are using the correct app for the Libre 3 sensor. Confirm Bluetooth and required permissions are enabled. |
| No readings are showing after starting. | The sensor requires a warmup period. Keep the phone close to your pet and check again after warmup. |
| The app says signal loss. | Move your phone closer to your pet. Make sure Bluetooth is on and avoid force-closing the app. |
| Alarms are not working. | Check notifications, Bluetooth, Do Not Disturb settings, volume, and app alarm settings. |
| The reading seems wrong. | Check your pet’s behavior. If the reading does not match symptoms, contact our team. |
| The sensor fell off. | Save the sensor if possible and contact our clinic. Do not attempt to reapply the same sensor. |
| Your pet is licking or scratching at the sensor. | Use an e-collar or protective clothing if recommended. Contact us if the skin looks irritated. |
| The sensor shows repeated low readings. | Treat this as important, especially if your pet is acting abnormal. Contact our team or an emergency clinic. |
No. Do not change insulin unless your veterinarian has given you specific instructions.
Most pets tolerate placement well. Some pets may notice it at first, but many ignore it once it is in place.
Avoid bathing, swimming, or soaking the sensor area unless your veterinarian says otherwise.
Contact us. Do not attempt to reapply the same sensor.
CGMs measure glucose in interstitial fluid, not directly from the bloodstream, so readings can lag behind blood glucose.
Before your recheck or data review, please write down or send us:
If you are having trouble with the app, sensor, alarms, or glucose readings, please contact our team. We are happy to help you determine whether the issue is technical, sensor-related, or medically important.
Contact Healthy PawsThis page is for client education only and does not replace veterinary medical advice. Always follow the plan provided by your veterinarian.
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(920) 550-2147 Phone
429 North Main Street Sheboygan Falls, WI 53085 Mon. - Fri. 7:00am – 5:00pm Sat. & Sun. Closed |
(920) 452-2899 Phone
1103 Indiana Avenue, Sheboygan, WI 53081 Mon. - Fri. 8:00am – 5:00pm Sat. & Sun. Closed |